Privacy Policy

WELCOME TO PRE TV PRIVACY POLICY

This policy sets out how we treat your personal information if you are our user or visitor to our site. It applies to our entire network.

When we say 'we', 'we' or 'Teviplus' it's because that's who we are and we own and operate the site.

If we say "policy", we are talking about this privacy policy. If we say "terms of use", we are talking about the rules of use of our site. The rules vary by product and each product makes them available separately and asks for consent to this policy separately.

THE TYPE OF PERSONAL INFORMATION WE COLLECT

We collect certain personal information about visitors and users of our site.

The most common types of information we collect are: usernames, member names, email addresses, IP addresses, other contact information, survey responses, payment information such as payment agent contact information, transaction details, tax information, support requests, forum comments, content you ask us to make available on our site (such as item descriptions) and web analytics data. We also collect personal information from applications (such as your CV, the application form itself, the cover letter and interview notes).

HOW WE COLLECT PERSONAL INFORMATION

We collect personal information directly when you provide it to us, automatically when you browse the site, or through others when you use services associated with our site.

We collect your personal information when you provide it to us during membership registration and when you purchase or provide items or services on our site, when you provide us with feedback, when you enter a competition, when you respond to a survey or when you send us a communication.

PERSONAL INFORMATION WE COLLECT ABOUT YOU FROM OTHERS

Although we generally collect personal information directly from you, we may on occasion also collect information about you from other people (such as the payment provider account details required to process a purchase) and by using tracking technologies such as cookies, web beacons and other web analytics software or services.

HOW WE USE PERSONAL INFORMATION

We will use your personal information:

• To fulfill a contract, or take steps linked to a contract: in particular, in facilitating and processing transactions that take place on the site, like where you purchase an item from our marketplace.
• Where this is necessary for purposes which are in our, or third parties', legitimate interests. These interests include: operating the site; providing you with services described on the site; verifying your identity; responding to support tickets; and helping facilitate the resolution of any disputes.
• Where you give us consent: providing you with marketing information about products and services which we feel may interest you; and customizing our services and websites, like advertising that appear on the site – where cookies are used to personalize your experience.
• For purposes which are required by law.

WHEN WE DISCLOSE YOUR PERSONAL INFORMATION

We will disclose personal information to the following recipients:

• Companies that are in the PRE TV group which are located in different countries around the world.
• Authors of any items or services made available to you, so they can facilitate support and license validation, who may be located in any of the countries our products are available in.
• Subcontractors and service providers who assist us in connection with the ways we use personal information (as set out above).
• Our professional advisers (lawyers, accountants, financial advisers etc.).
• Regulators and government authorities in connection with our compliance procedures and obligations.
• A purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase.
• A third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity.
• A third party, in order to enforce or defend our rights, or to address financial or reputational risks.

WHERE WE TRANSFER AND/OR STORE YOUR PERSONAL INFORMATION

We are based in the United Kingdom, so your data will be processed in the UK and the EU. Some of the recipients we have described in section 10 above, and to whom we disclose your personal information, are based in places like the United States, India, the Philippines and Australia. We do this on the basis of your consent to this policy. In order to protect your information, we take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.

HOW WE KEEP YOUR PERSONAL INFORMATION SECURE

We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location in the UK and the EU. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.

HOW YOU CAN ACCESS YOUR PERSONAL INFORMATION

You can access some of the personal information that we collect about you by logging in to your account. You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. You can also close the account you have with us at any time. To make an access or correction request, contact our privacy champion using the contact details at the end of this policy.

MARKETING CHOICES REGARDING YOUR PERSONAL INFORMATION

Where we have your consent to do so (e.g. if you have subscribed to one of our email lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you. You can 'opt-out' of such communications if you would prefer not to receive them in the future by using the "unsubscribe" facility provided in the communication itself.

You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our site may not work properly in your case.

COOKIES AND WEB ANALYTICS

For more information about how we use cookies, web beacons and similar technologies see our cookie policy here and for more general information on cookies, see http://www.allaboutcookies.org.

When you visit our site, there's certain information that's recorded which is generally anonymous information and does not reveal your identity. If you're logged into your account some of this information could be associated with your account. We're talking about the following kinds of details:

• Your IP address or proxy server IP address.
• The domain name you requested.
• The name of your internet service provider is sometimes captured depending on the configuration of your ISP connection.
• The date and time of your visit to the website.
• The length of your session.
• The pages which you have accessed.
• The number of times you access our site within any month.
• The file URL you look at and information relating to it.
• The website which referred you to our site.
• The operating system which your computer uses.

INFORMATION ABOUT CHILDREN

Our site is not suitable for children under the age of 16 years, so if you are under 16 we ask that you do not use our site or give us your personal information (if you are a young tech wiz, please direct your nearest responsible adult to use the site for you!). If you are from 16 to 18 years, you can browse the site but you'll need the supervision of a parent or guardian to become a registered user. It's the responsibility of parents or guardians to monitor their children's use of our site.

INFORMATION YOU MAKE PUBLIC OR GIVE TO OTHERS

If you make your personal information available to other people, we can't control or accept responsibility for the way they will use or manage that data. There are lots of ways that you can find yourself providing information to other people, like when you post a public message on a forum thread, share information via social media, or make contact with another user via our site. Before making your information publicly available or giving your information to anyone else, think carefully. If giving information to another user via our site, ask them how they will handle your information. If you're sharing information via another website, check the privacy policy for that site to understand its information management practices as this privacy policy will not apply.

HOW LONG WE KEEP YOUR PERSONAL INFORMATION

We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with PRE TV services, you can request that we erase your personal information and close your PRE TV account. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

WHEN WE NEED TO UPDATE THIS POLICY

We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.

When we do change the policy, we'll make sure to notify you about such changes, where required. A copy of the latest version of this policy will always be available on this page.

HOW YOU CAN CONTACT US

If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact our privacy champion via WhatsApp at +44 753 914 7993.

We're really glad you made it to the end of the privacy policy, because knowing this stuff is the best way to understand how your personal information is used and how to best manage it!